Stablecluster aims to provide an honest, reliable and personal alternative to the large faceless hosting corporations, and we’ve been doing things differently. To serve over 5000+ websites around the globe ,we need more energetic Sysadmin to keep our customers website up and running smoontly.
- Monitor load and uptime of physical web servers
- Monitor service performance
- Analyze abuse patterns and suggest countermeasures
- Deploy new servers (software level)
- Identify and combat unusual DDoS attacks
- Develop supervision for subparts including FTP, Litespeed, Imunify360, CloudLinux OS, MySQL, Jetbackup.
- Ask precise questions to customers for a quick understanding of the root problem
- Assist our Customer Success specialists to examine service problems from the client-side and suggest them
- Communicate with clients through different modes like email and live chat to resolve the issues
- Systematically send unresolved issues to the suitable internal teams
- Manage multiple open issues at a time
- Touch on optimization and automation tasks on multiple projects with tools available (Ansible)
➜ Linux server support on realtime, maintenance, installation, update & upgrade and monitoring for multi-tenant environment.
➜ Linux emergency administration – Kernel Issues, Module errors, emergency patches, web server configuration issues, platform exploits.
➜ Linux performance & optimization – Initial system tuning & hardening ,Backup monitoring & audits.
➜ DNS clustering – Clustering for multiple geolocation and failover .
➜ EXIM and Relay providers
➜ Must have experience with critical web servers (Nginx, LiteSpeed, Apache, NodeJS, Tomcat)
➜ Should have knowledge of Cpanel , Cloudlinux , Imunify360, Jetbackup ,Mailchannel , Spamexperts ,Litespeed Web Server , Memcached ,MariaDB,Redis.
➜ Must understand and write scripts in PHP, Python, Bash, or other programming languages
➜ Should have basic understanding of debugging for WordPress , Nodejs , Python based web apps , PHP .
➜ Patience and perseverance to provide exceptional technical support to non-technical users via tickets.
➜ Must know how network technologies work (IPv4, IPv6, BGP, routing, bridging, proxies, firewalls)
➜ RHCSA/RHCE Certified (Preferred)
➜ Up-to-date cPanel University certifications (all of them)
Perks
- Working with passionate colleagues
- Training courses through Udemy and other providers
- Regular company events
- Good Breakfast