30000-45000
Job description
StableCluster Pvt Ltd aims to provide an honest, reliable and personal alternative to the large faceless hosting corporations, and we've been doing things differently. To serve over 5000+ websites around the globe ,we need more energetic Sysadmin to keep our customers website up and running smoontly.
Job Description
- Monitor load and uptime of physical web servers
- Monitor service performance
- Analyze abuse patterns and suggest countermeasures
- Deploy new servers (software level)
- Identify and combat unusual DDoS attacks
- Develop supervision for subparts including FTP, Litespeed, Imunify360, CloudLinux OS, MySQL, Jetbackup.
- Ask precise questions to customers for a quick understanding of the root problem
- Assist our Customer Success specialists to examine service problems from the client-side and suggest them
- Communicate with clients through different modes like email and live chat to resolve the issues
- Systematically send unresolved issues to the suitable internal teams
- Manage multiple open issues at a time
- Touch on optimization and automation tasks on multiple projects with tools available (Ansible)
Skills Required
Linux server support on realtime, maintenance, installation, update & upgrade and monitoring for multi-tenant environment.➜ Linux emergency administration – Kernel Issues, Module errors, emergency patches, web server configuration issues, platform exploits.➜ Linux performance & optimization – Initial system tuning & hardening ,Backup monitoring & audits.➜ DNS clustering – Clustering for multiple geolocation and failover .➜ EXIM and Relay providers➜ Should have knowledge of Cpanel , Cloudlinux , Imunify360, Jetbackup ,Mailchannel , Spamexperts ,Litespeed Web Server , Memcached ,MariaDB,Redis.➜ Should have basic understanding of debugging for WordPress , Nodejs , Python based web apps , PHP .➜ Patience and perseverance to provide exceptional technical support to non-technical users via tickets.➜ General experience with virtualisation platforms, LAMP, SSH➜ RHCSA/RHCE Certified (Preferred)➜ Up-to-date cPanel University certifications (all of them)